Common questions.

Tovahub lets you rent VPS servers when you need them. Pick a plan and place an order. We ask our infrastructure provider to set up your server.

Choose a plan on the Pricing page, then sign in with your email and password or a linked Google or X account to place the order. Choose an area and system and check the full price. The order uses your website balance. You can follow its progress in your account while the provider prepares the server.

Provisioning time depends on the selected plan, region and provider availability. No fixed setup time is guaranteed. Your order may remain in progress until the provider confirms the server.

After you log in, open Servers in your account to see your server state, name, IP address, plan and end date.

You can sign in with your email and password or a linked Google or X account. Google sign-in uses only your Google account and never adds or verifies an email login. You can add or change your email in account settings after verifying the new address. Matching email addresses do not merge accounts.

Add funds to your website balance before you buy. New server plans last 1, 12 or 24 months. The order shows the full price first and uses your selected USD or xTOVA balance. A deposit transaction adds funds to your website balance. Renewal is not currently supported; adding funds does not extend a server’s service period.

No. You cannot get money back after your server is ready. If the infrastructure provider turns down a new order and we find that no server was made, we cancel the order and return the held money to your website balance. If the result is unclear, we keep checking the order.

Auto-renewal is selected by default when you buy a server, and you can change this preference in the server controls. The preference does not mean a renewal has been paid for or completed. Provider renewal is not currently supported, so saving the preference does not charge your balance or extend service.

Renewal is not currently supported, even with sufficient balance. Check the server’s displayed expiry date and contact support before it expires. Saving an auto-renewal preference does not pay for or extend service.

Supported payment calls report insufficient balance in the result. Eligible MCP flows may return an x402 payment request for the client to authorize. We do not debit a wallet automatically or send a separate low-balance notification or Webhook. Existing server-expiry reminders are separate.

Your paid Tovahub service term is separate from the provider’s contract. Service ends at the confirmed cutoff if renewal has not succeeded; unclear payment or renewal results are checked first. We do not offer extra grace time or guarantee recovery of deleted data.

USD and xTOVA server credit can only buy or renew servers. You cannot take this credit out. Referral pay is separate; send a payment request to get it.

Server purchases and renewals use this rate: 1 USD = 100 xTOVA. USDC, USDT, and Robinhood Chain USDG add USD credit. xTOVA stays in its own balance.

Turning off renewal on our site does not end the infrastructure provider plan. A cancel request takes effect on the end date set by the company. Turning off the server does not stop its bill. Ending a server early does not give money back.

Do not send the same order again right away. The infrastructure provider or payment may still be working on it. Check your account later. Contact support if the order still has the same state.

After the server is ready, open its details in your workspace and use the displayed IP address, port, operating system, and login info to connect with the matching SSH or remote desktop tool.

The provider may still be assigning network details. Wait until the server status changes from pending, then refresh the workspace. If it remains pending for an unusual amount of time, contact support.

Do not use servers for attacks, scanning, DDoS, malware, phishing, spam, fraud, copyright infringement or unlawful activity. Provider rules and applicable law also apply. Read the Terms for the full rules.